As a frequent speaker at conferences and retreats, I am used to having a photographer in the room taking pictures.

And for many years, I was also used to making this quip when my photo was being snapped:

“I’m glad I put on my Spanx,” referring to the restrictive undergarment that aims to smooth out your body under your clothes.

Until one day after my keynote speech, a woman came up to me and asked if she could give me a piece of feedback. “Of course,” I said, considering that the topic I had just addressed was how to take feedback without defensiveness.

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