Delivering feedback is an essential part of being a people leader, but nobody said it was easy. With real-time practice and coaching, you’ll learn how to give feedback to your team members in a way that is most likely to be heard and received without defensiveness from them – and with less anxiety for you. The session includes activities and exercises that make skills immediately and easily applicable.

Leaders at all levels need the courage to address and navigate conflict and tricky conversations directly, immediately, and consistently. But it takes more than just courage–it takes bringing the right mindsets, skills, and strategies to every relationship and conversation at work. You’ll learn how to approach difficult conversations with skill and confidence, get a new perspective on the difference between productive and unproductive conflict, identify the root causes of common workplace conflicts, and take away simple, effective language that can improve (almost) any conversation.

As you develop greater empathy and a better understanding of the emotions of others—and yourself—you’re able to build stronger relationships. EQ helps you increase impact and influence, make smarter decisions, manage time more effectively, and grow a meaningful career. In this reflective, energetic and interactive workshop, you’ll learn what EQ is and why it matters, how EQ differs from IQ, and gain concrete strategies to develop self-awareness, self-management, social awareness, and relationship management.

Henry Kissinger once commented, “The task of the leader is to get his people from where they are to where they have not been.” Most leaders think that you do this through problem-solving, advising, teaching, telling, training, and more. And while those strategies can work, taking a coaching approach is more successful at helping people become self-directed, self-motivated lifelong learners. Learn to apply tried-and-true principles that leadership coaches use to guide their clients in this interactive session, including listening, asking powerful questions, getting clear about desired outcomes, creating commitment and accountability, and more.

Experiencing stress and anxiety at work and in life is expected. In fact, healthy levels of stress can help us set clear goals, prioritize our work, and improve our overall performance. However, when we experience too much stress, it can lead to physical illness, poor performance, and burnout. It is also contagious, spreading between people who work together – even virtually — and can quickly become “baked into” a culture.  And while mostof us are more than willing to help others — colleagues, team members, family — but we’re reluctant to request help for ourselves. If this sounds familiar – especially in these difficult times – then this session is for you.  In this interactive workshop, you will learn 5 concrete strategies to help you change your thinking, create new action plans, and connect to others so you don’t feel overwhelmed by stress, and underwhelmed by options for taking care of yourself.

When it comes to experiencing stress and mental health challenges at work, many people aren’t talking about it. Why? Because they often feel embarrassed, concerned about the stigma of asking for help, or anticipate that things will never get better. And their managers and colleagues can make this easier – or harder. We have a shared opportunity to start (or continue) a more helpful, healthy conversation about it, but only if your team members have the skills. In this session, you will learn how to be a colleague that others confide in, what to say and what not to say to someone with a mental health challenge, and how to create an inclusive environment and reduce the stigma around mental health.

2021 may feel uniquely uncertain. When will get back to how things used to be? What won’t return? How will be need to adapt again…and again…and again? One way to address these uncertainties us by focusing on what not working, what we’re missing, and what ground we’re losing – that we may not be able to make up. Another way to address them is by focusing on what IS working, what we want more of, and how to leverage core strengths. In this workshop, we will use the core principles of Appreciative inquiry – getting curious about what’s working well so we can expand it – to help ourselves, our colleagues, and teams take a radically different and positive approach to embracing uncertainty.

Research shows that women are almost twice as likely to suffer from anxiety as men. And when faced with life stressors, women are more likely to ruminate about them rather than engage in active, problem-focused coping strategies. Why do women leaders struggle more? Because, in the face of an “always on” work culture, their work-life balance takes a backseat, whether that’s raising children or caring for aging parents. And the last year has made this significantly worse. Furthermore, women leaders are concerned that requests for flexibility will negatively impact their reputations, promotability, and career growth – regardless of whether their manager is a man or a woman. Women report spending more time meeting the needs of others rather than nurturing their own needs — and a certain point, they may not even recognize what their needs are, perpetuating their stress and anxiety. In this session, women will learn to challenge the sense of failure they may feel in not being able to meet expectations for themselves and others, as well as develop new mindsets and strategies for setting boundaries, preventing burnout, and taking care of their needs with a sense of pride.