Monthly Archives: January 2019

You can't change someone else's behavior, but you can change your mindset Working with a difficult person (and, often, more than one) is as expected in the workplace as attending pointless meetings. We've all desperately tried to get a colleague to behave better, like the one who complains every time a change is announced, or who nitpicks at every

You may be scaring people rather than inspiring them When you think about your annual physical exam, you may be worried that your doctor is going to criticize your choices (like eating too much steak and not enough salad), deliver disappointing news, or find something frightening. Those are the kinds of concerns that prevent people from reaching out to