After you email an expensive proposal to your price-sensitive client, or leave a message for your boss request for vacation time during the busy season, or ask for a raise or promotion (or both) after your last performance review, you have to wait patiently to hear back. And if you’re anything like I am, waiting for information patiently is a challenge.

No news is nothing–nothing other than time and space for us to make up a story. And those stories tend to make us feel anxious.

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