Several years ago, I traveled from New York to Geneva, Switzerland to be the closing keynote speaker for the World Communication Forum. I was excited to have the opportunity to speak with global leaders about how nonnative English speakers can present their ideas — and themselves — with greater clarity and confidence. For my allotted 45-minute time slot, I prepared high-quality research, relatable examples, actionable takeaways from my book on the topic, and ample opportunities for audience engagement.

But then, the conference ran late. Every single presentation and panel prior to mine exceeded its time limit. By the time my closing speaking slot arrived, I had only eight minutes to deliver my 45-minute presentation — a presentation I had flown across the Atlantic Ocean to give.

Here’s what I wanted to do: cry, insist on my full time, and then hop on the next plane back to New York.

Here’s what I did instead: managed my emotions, empathized with the audience’s wants and needs, and delivered an eight-minute presentation that gave them practical tips and tools that they could use immediately.

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