Communication Coach

5 ways to respond when your performance review makes no sense

2022-01-30T18:57:44-05:00By |Business, Deborah Grayson Riegel in Fast Company|

When it comes to asking for and receiving feedback, it can help to expect there to be some disagreement–and be “down” with it. (In other words—know how to deal with it constructively). After all, you and the person giving you the feedback are different people, with different perspectives, different backgrounds, and even work from different

5 biases that might be ruining your hybrid meetings

2022-01-30T18:48:59-05:00By |Business, Deborah Grayson Riegel in Fast Company|

A year ago, most of us with office jobs were all virtual, all the time. And as much as that may have felt disconnected, tiring, or unsatisfying, at least we were all in the same boat. Well, that ship has sailed for many of us. As our workplaces return to the next normal, we need

Having a Terrible Day? Turn Things Around by Doing These 5 Simple Things

2022-01-30T18:39:47-05:00By |Business, Deborah Grayson Riegel in Inc., Self Care|

My favorite book growing up was Alexander and the Terrible, Horrible, No Good, Very Bad Day by Judith Viorst. It told the highly relatable and true story of the author's young son Alexander, who was having one of the worst days of his young life, suffering frustrations, setbacks, and indignities large and small. As adults, we

Your Employees’​ Stress Is Stressing You Out. Now What?

2021-06-15T20:13:57-04:00By |Business, Deborah Grayson Riegel in Inc.|

Scientist and best-selling author Hans Selye wrote: "Stress is not necessarily bad for you; it is also the spice of life." A certain amount of stress is actually a good motivator. Without stress about deadlines, we would probably procrastinate. Without the stress of maintaining client relationships, we might say everything that was on our minds --

Why You Should Pay Attention to Your Biases When Supporting Colleagues Through Stress

2021-05-24T14:28:26-04:00By |Business, Deborah Grayson Riegel in Inc.|

Let's say your colleague shows up for your Zoom meeting crying. When you ask what's wrong, they share that they're having a tough time balancing the demands of work with three young children at home, caregiving for aging parents, and dealing with a spouse who travels constantly for work. So, what does this colleague look like? Did you

The Assumptions Employees Make When They Don’t Get Feedback

2021-04-06T14:47:35-04:00By |Business, Deborah Grayson Riegel in Harvard Business Review|

Feedback is a daily staple of my work as an executive coach. I am often giving direct feedback to the leaders I work with, sharing 360-degree feedback from the leader’s colleagues, and then helping them process and reflect on the feedback they receive. One piece of feedback that the executives I coach receive over and

“Embrace the Awkward”​ When Bringing Up Mental Health

2021-03-12T19:56:44-05:00By |Deborah Grayson Riegel in Psychology Today, Self Care|

Even if you’ve been lucky enough to survive the last year, you’re probably not operating at your peak performance, emotional highpoint, or (as they say) living your best life. And whether you’ve been holed up at home alone or trying to manage a busy family while working full time, you’ve likely noticed that other people

Stay Motivated When Feedback Is Scarce

2021-03-04T12:24:17-05:00By |Business, Deborah Grayson Riegel in Harvard Business Review|

While many of us have worked remotely for years (myself included), for many people, the shift to working while physically distanced from colleagues and managers requires some getting used to. Benefits like wearing pajama bottoms to work and going for a mid-day run can be mitigated by the costs to your motivation, self-confidence, and self-esteem

Don’t Underestimate the Power of a Walk

2021-02-19T12:23:56-05:00By |Deborah Grayson Riegel in Harvard Business Review, Self Care|

Several years ago, I was watching a Today Show segment about helping your children and teens create healthy habits. The subject of the piece was a notable nutritionist, whose kids were reluctant to eat their greens and work up a sweat. The most memorable quote came from one of her pre-teens who said, “Walking makes me sad.”

What to Say When Someone Cries at Work

2021-02-19T12:23:02-05:00By |Deborah Grayson Riegel in Harvard Business Review, Self Care|

I was recently coaching a leader who asked me, “Is it OK for me to tell someone on my team that they can’t cry at work?” Normally, as a coach, I would respond to her question with a question of my own: “What makes you ask that?” “What about crying feels like it shouldn’t happen

Talking About Mental Health with Your Employees — Without Overstepping

2021-02-19T12:22:07-05:00By |Deborah Grayson Riegel in Harvard Business Review, Self Care|

It’s been called a “second pandemic” — the mental health implications of the global health crisis, political unrest, economic uncertainty, rising unemployment, social isolation, remote work, home schooling, and so much more. And while it can feel like the first pandemic has been with us long enough for employees to have accessed the necessary resources

How to Throw Together a Presentation in 30 Minutes That Still Sounds Impressive

2021-02-19T12:20:59-05:00By |Deborah Grayson Riegel in the Muse, Speaking|

How can you take the America’s number one fear—public speaking—and make it even scarier? Oh I know! By adding in almost no time to prepare. And who would do such a thing? Oh, just bosses, clients, the real speaker whose flight was delayed. So, in other words, it happens all the time, when you least

How to figure out if you have a problem delegating—and what to do about it

2021-02-19T12:10:16-05:00By |Business, Deborah Grayson Riegel in Fast Company|

In order to leverage the diverse strengths of your team and allow them to share and shine, you need to delegate. Delegating, when done well, not only reduces your own workload, it develops your employees, gives you and your team a bigger range of skills and impact, provides emergency back-up (since you’re not the only

Are You Struggling a Little—or a Lot?

2021-02-19T12:09:16-05:00By |Deborah Grayson Riegel in Psychology Today, Self Care|

It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it

No Time for Self-Care? Try These 31 Snack-Size Habits

2021-02-19T12:08:21-05:00By |Deborah Grayson Riegel in Psychology Today, Self Care|

“The new normal.” “Tremendous uncertainty.” “Unprecedented times.” These are three phrases most of us rarely heard (or said) before March 2020, but now we are flooded with them. And every time we hear them on the news or at work, we are reminded that our lives as we knew them have changed. Many days bring

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