Leadership Coaching

The Simple Mistake You’re Making in Delivering Feedback That You Can Fix Today

By |2020-06-23T10:20:20-04:00November 11th, 2019|Business|

Nobody likes giving negative feedback or delivering potentially disappointing news to a direct report. And while many individual contributors know that they actually need negative feedback to get better at their jobs, they typically don't relish the idea of finding out that they're falling short of expectations. Nevertheless, negative feedback-- when delivered carefully and thoughtfully-- can help individuals and teams course correct,

The 1 Thing You Must Do When Stress at Work Takes Its Toll

By |2020-06-23T10:25:27-04:00October 20th, 2019|Business|

"I can't believe I'm feeling anxious for my team meeting, and for no good reason!" "My heart is pounding thinking about this sales call. When will I get a grip?" "I always freak out during presentations. I'm such a wimp!" Do any of these sound familiar? If you struggle with anxiety at work, chances are, you're

The Best Public Speakers Do This 1 Thing Regularly (and You Should Too)

By |2020-06-23T10:29:01-04:00October 13th, 2019|Speaking|

For many people, making presentations is fraught with a fear of being judged (which, let's face it, you are), concerns about being caught unprepared, and the risk of ruining your reputation. As British judge Sir George Jessel once remarked, "The human brain starts working the moment you are born and never stops...until you stand up to

Why ‘Emotional Impact’ Should Be One of Your Team’s Most Important Metrics

By |2020-06-23T10:35:58-04:00October 1st, 2019|Business|

For many leaders and teams, Key Performance Indicators (KPIs) are a core indicator of success. KPIs serve as the foundation for performance evaluations, compensation, promotions, and can even point to the health (or lack thereof) of the company overall. At their best, KPIs can facilitate clear, relevant, timely communication for you and your teams about what outcomes matter most,

3 Ways Leaders Can Help Middle Managers Get Better at Feedback

By |2020-06-23T10:37:39-04:00September 15th, 2019|Business|

Giving and receiving developmental feedback from anyone is challenging. And for middle managers, this can be especially tricky. Why? First of all, many middle managers wrestle with the transition from peer to supervisor. They worry that their former colleagues may not see them as having earned their new authority, or that these colleagues resent them for having been promoted (especially

3 Questions That Will Quickly Uncover Your Employees’ Motivation

By |2020-06-23T10:41:26-04:00September 1st, 2019|Business|

Every time I teach workshops for managers, I hear one question over and over: "How can I motivate my employees?" It's an important question. Motivated employees are more likely to think creatively, go above and beyond, hold themselves and others accountable for results, work autonomously, want to learn and grow, feel personally connected to the company, and ultimately

How to Bring Up the Elephant in the Room Without Losing Your Courage (or Your Job)

By |2020-06-23T10:52:38-04:00June 3rd, 2019|Business|

Being brave can truly pay off. A typical work day for most of us is filled with conversations. Managers and direct reports discuss what work needs to be accomplished, by when, and what success should look like. Colleagues talk about the impact that recent changes are having on their roles and their teams. Leaders articulate their vision for the company's future,

30 Workplace Situations That Lead to Conflict (and What to Do About Them)

By |2020-06-23T10:54:22-04:00May 20th, 2019|Business|

Having conflict at work is inevitable. With all of us managing so many competing priorities, negotiating limited resources, and aiming to be both tactical and strategic, it's amazing that any work gets done at all. And despite the fact that so many situational, organizational, and systemic issues in our companies contribute to our stress, we tend to point to other people

3 Ways to Be a More Approachable Leader

By |2020-06-23T10:57:00-04:00May 7th, 2019|Business|

People aren't going to approach you to tell you you're unapproachable You're busy. You're stressed. You're overworked and under-resourced. It's one thing to feel that way. It's another thing to share those feelings with your colleagues ho​nestly, openly, and without blaming others. Neither of those will likely undermine your impact and credibility as a leader. What will? Acting

3 New Ways to Manage Your Time That’ll Give You Hours Back Each Day

By |2020-06-24T12:31:48-04:00April 16th, 2019|Business, Speaking|

Since we all know that managing multiple priorities will always be a challenge... I have yet to meet the professional who has declared, "Time management? I've got that handled." (And if that's you, please send me a DM on Twitter so I can interview you for a future article). Most busy professionals struggle with assessing how

How to Talk to Your Boss About Your Career Goals

By |2020-06-23T11:00:14-04:00April 9th, 2019|Business|

Avoiding the subject isn't an option if you care about your future. People managers wear many hats: delegator, goal-setter, accountability-partner, brainstorming buddy, performance evaluator, obstacle-mover, resource-allocator, and more. (This, of course, is all in addition to their day jobs of actual work.) And there's one critical role for managers that often doesn't get addressed: career developer. According to research by Right

Saying These 2 Words During a Big Presentation Could Damage Your Credibility

By |2020-06-23T11:04:08-04:00March 26th, 2019|Speaking|

Apologizing may just ruin your presentation. Every presentation is an opportunity to demonstrate your confidence, competence and character.  You have the chance to prove that you understand your audience's concerns, and show how you can meet their needs. And, when you do it well, you also get to boost your personal and professional credibility. Until you say, "I'm sorry." Saying, "I'm

3 Mistakes Managers Make During One-on-One Meetings

By |2024-11-24T18:20:58-05:00March 12th, 2019|Business|

Meetings should educate, motivate, and develop your people. The late, great fashion designer Karl Lagerfeld once remarked, "I don't do meetings." And if you were Karl Lagerfeld, you didn't have to. For the rest of us, however, meetings are a part of getting work done, even if they often feel like an interruption of our real work. No matter what you think of meetings in

Before You Say That You’re Too Busy, Ask Yourself These 3 Questions

By |2020-06-23T11:06:51-04:00February 26th, 2019|Business|

You may be thinking about time management all wrong. Despite the ubiquity of technological advances, for many of us, time management is more of a problem than ever. Whether you keep postponing finishing your client presentation because your boss keeps throwing new projects at you, or you can't schedule your family vacation because you have too many high-priority tasks,

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