We all need help. Maybe you need some support from your coworker in managing a demanding client so that you don't blow your cool--or the account. Perhaps you want your manager to help you reprioritize your tasks so that you can focus on what's most important this quarter. Or you just need your partner to drive
Wharton Business School Professor and best-selling author Adam Grant wrote, " 'That's just the way I am' is a missed opportunity for growth. Personality is not your destiny. It's your tendency. No one is limited to a single way of thinking, feeling, or acting. Who you become is not about the traits you have. It's what you
In an ideal world, we would get to choose our boss. We would carefully consider who communicates effectively, leads with high emotional intelligence, can teach us the skills we need to succeed, can push and inspire us in the ways we want, can motivate us without micromanaging or under-leading, can coach us to grow, and
A few months ago, my family and I moved to a new home. Among several decorating and renovating projects, we hired a team of four men to install carpets in the bedrooms. It was a long and hard day, and as I headed out to grab some lunch, I asked the project lead whether I
"That's just not true." "I've never said that!" "Does anyone realize how hard my job is? If they did, nobody would say this about me." We've all been in a situation where we've given someone feedback, and they just couldn't--or wouldn't--hear it. The sting of learning how other people experience them was so hurtful, discouraging,
My favorite book growing up was Alexander and the Terrible, Horrible, No Good, Very Bad Day by Judith Viorst. It told the highly relatable and true story of the author's young son Alexander, who was having one of the worst days of his young life, suffering frustrations, setbacks, and indignities large and small. As adults, we
Scientist and best-selling author Hans Selye wrote: "Stress is not necessarily bad for you; it is also the spice of life." A certain amount of stress is actually a good motivator. Without stress about deadlines, we would probably procrastinate. Without the stress of maintaining client relationships, we might say everything that was on our minds --
Let's say your colleague shows up for your Zoom meeting crying. When you ask what's wrong, they share that they're having a tough time balancing the demands of work with three young children at home, caregiving for aging parents, and dealing with a spouse who travels constantly for work. So, what does this colleague look like? Did you
"Everybody is stressed" used to be hyperbole. But today, it's reality. And none of us know how long this is going to last. Between working remotely, homeschooling our kids, health concerns, racial tensions, economic challenges, and more, the list of worries and tensions can seem endless. If you're a leader whose intention is to treat
"It was the best of times, it was the worst of times," begins Charles Dickens's historical novel A Tale of Two Cities. For most of us, we know how to communicate with our team in both of those scenarios. In the best of times, we seize the opportunity to celebrate wins, offer positive feedback, highlight the impact of individual contributors and
