Most of us are talking too much and not adding value. Whether you think of yourself as Chatty Charlie, Reserved Rebecca or someone in between, chances are you have experienced the power of saying more with less. If you've ever worked in an office where someone stage-whispered "layoffs are coming" across the cubicle farm, you've
When "I'm sorry" becomes overused, it gets tuned out -- and so do you. We all make mistakes. From minor ones like mispronouncing someone's name (which, depending on the person, could be a big deal) to major ones like making an expensive misguided hire, every single one of us can remember the workplace errors we've made that are cringe-worthy
In my role as a leadership coach, I consistently hear my clients say that they crave negative feedback from their managers in order to improve in their jobs, grow their careers, and achieve better business results. However, when it comes to soliciting negative feedback, they find that their managers would rather dismiss, deny, or delay
When someone violates your needs, you need to know how to push back with confidence We all have to work with difficult people. That's a fact of life -- and work. And one person's difficult person isn't necessarily another's. You might experience Analytical Amy as challenging to work with because she slows every single process
When someone is fighting fair, call it out and say "thank you" Have you ever had a conflict with a co-worker? Of course you have. If your company employs more than one person, workplace conflict is inevitable. And even if you're a sole proprietor, you're going to have challenges with clients, vendors, industry colleagues and others.
You only get one chance to make a favorable impression for yourself, and for your colleagues and clients. Whether you're hosting a conference, mingling at a networking event, or leading your team through a presentation to a new client, there's one step that's inevitable: introducing people to one another. If you're like most busy professionals,
Most of us find ourselves in the intersection of wanting to win and wanting to get better. What I have found in my coaching work, my mom work, and my working on myself is that one way to get better is to compete against those in the field who are already better. When we can
Noticing requires us to slow down, take a moment, and stay with a feeling rather that write it off or run away from it. Noticing asks that we dig in rather than dismiss. Noticing wants us to really live rather than let the moments pass us by. If I were to look around my office
I realize that among the many choices I have is choosing what I focus on and what perspective will serve me best. So instead of focusing on the burden of a fifth business trip to China, I will focus on the blessing of having paid work that makes a positive impact on others and makes
“Why don’t people just speak to each other anymore? Why do you have to text when you can talk? What happened to having a regular conversation?” I’m not surprised that these sentiments exist. I’m also not surprised that these sentiments were expressed to me, about me. But you might be surprised to learn that these
“All organizations are perfectly designed to get the results they are now getting. If we want different results, we must change the way we do things.” — Management expert Tom Northup Whether you have a manager, are a manager, or both, you know that on many days, you barely have time to eat lunch —
For years, my to-do list gave me a sinking feeling of déjà-vu: It looked suspiciously like the to-do list I had seen the week before, and the week before that... and yes, the week before that. Sound familiar? (I can see you nodding). Read the rest of the article
I have come to realize that this way of thinking is self-imposed slavery, and I want to break free. I don't want the plague of spending the rest of my life helping people find happiness, while suffering silently for having that happiness myself. One of the hardest parts of being on the road, for work,
It was prolific writer and British Baptist preacher, Charles Haddon Spurgeon, who first wrote, “If you want a thing well done, do it yourself.” Little did he know that his remark would resonate painfully inside the heads of managers worldwide who have been charged with delegating responsibilities, despite their gnawing feeling that that task would
In the heartbreaking and heartwarming 1987 romantic comedy Broadcast News, Holly Hunter plays Jane Craig, a television producer with an unshakeable commitment to being right. In a heated exchange during layoffs, network executive Paul Moore remarks to her: “It must be nice to always believe you know better, to always think you’re the smartest person
