Several years ago, I traveled from New York to Geneva, Switzerland to be the closing keynote speaker for the World Communication Forum. I was excited to have the opportunity to speak with global leaders about how nonnative English speakers can present their ideas — and themselves — with greater clarity and confidence. For my allotted
If you’re a manager, it’s not enough to be giving feedback to your direct reports. It’s part of your job to solicit feedback from your direct reports as well. As much as you might believe that you know your strengths and weaknesses well, without external self-awareness — an understanding of how what you say and
Some conversations feel more manageable than others. It’s easy to talk with your colleagues about the Netflix show you’ve been binging, the vacation you have coming up, or even the annoying coworker you have in common. Other conversations feel trickier, especially those where we are concerned about rocking the boat, worried about hurting someone’s feelings,
Wharton Business School Professor and best-selling author Adam Grant wrote, " 'That's just the way I am' is a missed opportunity for growth. Personality is not your destiny. It's your tendency. No one is limited to a single way of thinking, feeling, or acting. Who you become is not about the traits you have. It's what you
I was two years out of graduate school when I was offered my dream job. It had almost everything I wanted: work in a field I loved in a mission-driven organization, an impressive title, smart colleagues, global travel, professional development opportunities, and an easy commute from my home in New York City. But it was
In an ideal world, we would get to choose our boss. We would carefully consider who communicates effectively, leads with high emotional intelligence, can teach us the skills we need to succeed, can push and inspire us in the ways we want, can motivate us without micromanaging or under-leading, can coach us to grow, and
In my coaching work with leaders and teams, I often ask my clients whether they engage in workplace gossip. More often than not, they respond, “of course not!” with a look on their faces that indicates that they are insulted to have been asked such a question. But when I ask them whether they have
I take a Mental Health Day (almost) every Friday. It means that my four-day workweek schedule is pretty packed. It means that I run my errands on the weekend. It means that I say "no" a lot. And it also means that I often have to remind my boss that I need this, I want
A few months ago, my family and I moved to a new home. Among several decorating and renovating projects, we hired a team of four men to install carpets in the bedrooms. It was a long and hard day, and as I headed out to grab some lunch, I asked the project lead whether I
“Reach out if you need anything.” “I’m here if you have questions.” “My door is always open.” Chances are, you’ve said one, two, or all of these things as a people leader. And it’s highly likely that you not only said them but you meant them. After all, being available to your colleagues for questions,
When I started my first job, I worried about disclosing my struggle with obsessive-compulsive disorder (OCD) to my boss. I was almost certain that she wouldn’t understand. Once she knew, I told myself, she’d assume I was unreliable and uncommitted. I imagined she’d deem me unworthy of a promotion, or worse, be entirely dismissive. For
From bread baking and exercising to meditation and Netflix, most of us found one or more ways to engage in acts of self-care during the first round of the global pandemic. These activities helped us to manage our anxiety, alleviate stress, and invest in our well-being, and they served as a much-needed distraction from the disturbing news
When it comes to asking for and receiving feedback, it can help to expect there to be some disagreement–and be “down” with it. (In other words—know how to deal with it constructively). After all, you and the person giving you the feedback are different people, with different perspectives, different backgrounds, and even work from different
A year ago, most of us with office jobs were all virtual, all the time. And as much as that may have felt disconnected, tiring, or unsatisfying, at least we were all in the same boat. Well, that ship has sailed for many of us. As our workplaces return to the next normal, we need
My favorite book growing up was Alexander and the Terrible, Horrible, No Good, Very Bad Day by Judith Viorst. It told the highly relatable and true story of the author's young son Alexander, who was having one of the worst days of his young life, suffering frustrations, setbacks, and indignities large and small. As adults, we
