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Why ‘Emotional Impact’ Should Be One of Your Team’s Most Important Metrics
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Why ‘Emotional Impact’ Should Be One of Your Team’s Most Important Metrics

Business

Why ‘Emotional Impact’ Should Be One of Your Team’s Most Important Metrics

By Deborah Grayson Riegel|2020-06-23T10:35:58-04:00October 1st, 2019|Business|

For many leaders and teams, Key Performance Indicators (KPIs) are a core indicator of success. KPIs serve as the foundation for performance evaluations, compensation, promotions, and can even point to the health (or lack thereof) of the company overall. At their best, KPIs can facilitate clear, relevant, timely communication for you and your teams about what outcomes matter most,

3 Ways Leaders Can Help Middle Managers Get Better at Feedback
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3 Ways Leaders Can Help Middle Managers Get Better at Feedback

Business

3 Ways Leaders Can Help Middle Managers Get Better at Feedback

By Deborah Grayson Riegel|2020-06-23T10:37:39-04:00September 15th, 2019|Business|

Giving and receiving developmental feedback from anyone is challenging. And for middle managers, this can be especially tricky. Why? First of all, many middle managers wrestle with the transition from peer to supervisor. They worry that their former colleagues may not see them as having earned their new authority, or that these colleagues resent them for having been promoted (especially

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